> MEDIATION

WHY USE
MEDIATION?

Tired of fighting? Do you believe there must be a better way to reach harmonious solutions? Mediation can be used to resolve disputes about almost anything, from a workplace conflict to a co-parenting disagreement to a problem with a neighbor.

As a professional certified mediator, Kim can help you find resolution and agreement. Mediation is a voluntary process where a skilled, neutral third-party helps people get to the real issues, talk about them in a safe environment, and come to agreement on how they will move forward.

As a mediator, Kim holds a fiercely compassionate space for conflicting opinions and helps the parties involved find creative solutions. One of his goals is to change negative attitudes toward conflict into productive action and realistic, agreeable solutions. Everyone gets heard, increasing communication and restoring trust among all involved.

About Kim's Qualifications

Mediator Training Classes

Flexible

Mediation allows you to meet at a time and place of your choosing to best serve your needs.

This might be in-person at Kim’s Roanoke office, via the telephone, or electronically using Zoom, Skype, FaceTime, Microsoft Teams, Google Meet, etc.

Personalized

The mediator helps people talk through the issues, explore options, and reach an agreement that can be tailored to meet each person's needs.

All the people in conflict get to be heard and get to design their own unique and workable solutions with the help of the mediator.

Voluntary

Mediation is voluntary; everyone involved has to agree to mediate or it won't happen. If you find have an unwilling partner, you can still get help through conflict coaching—a separate, one-on-one process that helps individuals learn conflict-prevention and communication techniques.

Confidential

Mediation is private; only the people involved are present. There are no lawyers, judges, or other professionals present unless the parties agree to include them. Nothing said in mediation can be used later as evidence (with some exceptions, such as evidence of child abuse).

However, mediation is not suitable for every situation.

Mediation can’t change the law; we cannot mediate things that are criminal or illegal.

Mediation is not appropriate when there is violence or abuse. This may need to be handled by law enforcement.

Mediation can be therapeutic; however, it is not therapy.

Mediation cannot happen between any parties who are not mentally competent.

TYPES OF MEDIATION

PERSONAL CONFLICT

Relationship conflicts are inevitable, but mediation can help you work through them. Most personal conflicts arise among families and neighbors. Common interpersonal conflicts include:

Communication issues within families
Marital disputes and disconnection
Parenting schedules, custody, & child support
Family finances
Property boundaries and easements
Pets and noise
Rent and repairs

Personal mediation can be used for entire families or just specific members.

Cost: $150/hour

Request Mediation

WORKPLACE CONFLICT

Workplace mediation helps resolve disputes amicably before they escalate to HR, litigation, or court. This may take place between colleagues, between employees and employers, or between departments. Common workplace conflicts include:

Employee personality conflicts
Dysfunctional work teams
Communication issues between management and employees
Work style conflicts
Task conflicts
Interdepartmental conflicts

Workplace mediation can also include conflict coaching for one or more people.

Cost: $200/hour

Request Mediation

Sacil Armstrong, Newport News, VA

"Kim has a wonderful capacity to ask just the right question in just the right way to clarify and elicit greater awareness and growth. He brings the experience of working as a mediator, trainer, and coach in a host of different situations."